Terms and Conditions for Premium Car Service

Welcome to Premium Car Service. These Terms and Conditions outline the rules and regulations for the use of our website and services offered by Premium Car Service, located in Vienna. By accessing this website and engaging with our services, we assume you accept these terms and conditions in full. Do not continue to use Premium Car Service's website if you do not accept all of the terms and conditions stated on this page.

1. Services Provided

Premium Car Service offers a range of high-quality automotive repair, maintenance, and diagnostic services for premium vehicles. Our services include, but are not limited to, engine repair, brake service, tire replacement, wheel alignment, oil changes, vehicle inspections, and specialized diagnostics. All services are performed by certified technicians using state-of-the-art equipment and genuine or approved parts.

2. Booking Appointments

Appointments for our services can be booked online through our website or by contacting us directly. When booking, customers agree to provide accurate and complete information regarding their vehicle and the requested service.

• Cancellations & Rescheduling: Customers are requested to notify us at least 24 hours in advance if they need to cancel or reschedule an appointment. Failure to do so may result in a cancellation fee.
• Punctuality: We kindly ask customers to arrive on time for their appointments to ensure efficient service delivery and respect for other scheduled clients.

3. Pricing and Payments

All pricing for services will be communicated transparently to the customer before any work commences. An estimate will be provided, and any significant deviations will be discussed and approved by the customer.

• Payment Methods: We accept various payment methods, including major credit cards, debit cards, and bank transfers. Specific payment details will be provided upon request or at the time of service completion.
• Payment Due: Payment for all services is due upon completion of work and before the vehicle is released to the customer, unless otherwise agreed upon in writing.

4. Warranty on Services and Parts

Premium Car Service stands behind the quality of our workmanship and the parts we use.

• Workmanship Warranty: We offer a comprehensive warranty on our labor for a specified period or mileage, details of which will be provided with your service invoice.
• Parts Warranty: Parts installed by Premium Car Service are covered by the manufacturer's warranty. We will assist customers in making warranty claims where applicable.
• Limitations: Warranties do not cover damage due to misuse, neglect, involvement in an accident, or services performed outside of Premium Car Service.

5. Customer Vehicle Care

While your vehicle is in our care, we commit to treating it with the utmost respect and professionalism.

• Liability: Premium Car Service holds liability for any damage directly caused by our technicians during the performance of approved services. This does not cover pre-existing conditions or issues arising from unapproved requests.
• Personal Belongings: We advise customers to remove all valuable personal belongings from their vehicles prior to service. Premium Car Service cannot be held responsible for lost or damaged items left in vehicles.

6. Use of Our Online Platform

Our website and online booking system are provided for your convenience.

• Accuracy of Information: While we strive for accuracy, we do not guarantee the completeness or accuracy of any information on this service. Prices and service availability are subject to change without notice.
• Prohibited Uses: You agree not to use our online platform for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, or to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Premium Car Service shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use or alteration of your transmissions or content.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Austria, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the courts of Vienna.

9. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at our physical location: